Returns & Exchanges

At Hestia, we want you to feel confident in your beauty ritual, which is why we offer a 30-day window for returns on products that do not meet your expectations. Items must be in their original packaging and gently used or unopened to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original box and include the printed return authorization slip to ensure faster processing.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.